Privacy policy statement for X Factor Group AS, organization number 913 481 321

We handle personal data. You can rest assured that we are doing this safely and securely in accordance with the new EU Privacy Regulation of 28 May 2018 (GDPR). Below you will find supplementary information about what personal data we handle, how and why as well as what rights you have to your own personal data that we process and how you can contact us regarding this.

You have the right to access which of your personal data we process, how we process and use them, why we process and use them and how long we may store them. You also have the right to request the deletion, modification and porting of your personal information. You have the right to request deletion unless storage is required by other law, such as the Accounting Act. Responsible for the processing of personal data in the business is the company’s general manager.

Personal data in General

Personal data is information about an identified or identifiable natural person.

Our use of personal information is limited to fulfill our obligations when you shop with us, to improve your experience of being a customer of ours and to be able to have a personal tone of communication with you. We do not collect information about you that is not required to do so and we will never share your personal information with unauthorized third party. If you have consented to this, we will use personal information to send you relevant information and offers via e-mail, display relevant ads online and in social media. You may withdraw such consent at any time and without charge.

SHORT VERSION of privacy policy

Additional information about personal data

Contact information

FULL VERSION – Privacy Statement for X Factor Group AS

Data controller and owner

X Factor Group AS, organization number 913 481 321, Kongeveien 49, 1412 Sofiemyr, Norway

Data owner contact email: post@sport-x.no

Data owner contact phone: (+47) 40 04 90 90

Types of data that can be collected

Among the types of personal data that this program collects, for itself or through third parties, are: Cookies, Use Data, Email Address, First Name, Last Name, Date of Birth, Telephone Number, Address, Country, Zip / Postal Code, City, Various Types of Data , geographical location, user name, gender, occupation and image. Complete information about each type of personal information collected is provided in the dedicated sections of this privacy statement or by specific explanatory texts that appear before the data collection. The Personal Information may be freely provided by the User or, in the case of User Data, collected automatically when using this application. All data requested by this program is mandatory, and failure to provide this data may make it impossible for this program to offer or provide its services. In cases where this application specifically states that some data is not mandatory, users are free to not disseminate this data without any consequences for the availability or operation of the service. Users who are uncertain about which Personal Data are required are welcome to contact the Data Owner. Any use of cookies – or other tracking tools – by this application or by the owners of third-party services used by this application serves to provide the service required by the User, in addition to other purposes described in this document and the Information Cookie Statement , if available. Users are responsible for third party personal information collected, published or shared through this application and confirm that they have third party consent to provide data to the owner.

Mode and location for processing the data

Methods of data processing

The Data Controller handles the data of the users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification or unauthorized destruction of the data. The data processing is carried out using computers and / or IT-enabled tools, according to organizational procedures and modes that are strictly linked to stated purposes. In addition to the data controller, the data may in some cases be available to specific types of people responsible for the operation of the site (administration, sales, marketing, legal system administration) or external parties (e.g., third party technical service providers, mail providers, host providers, IT companies). , communications agencies) appointed, if necessary, as data processors by the owner. The updated list of these parties can be requested at any time from the data controller.

Place

The data is processed at the data controller’s operating offices and at other locations where the parties involved in the processing are located. For further information, please contact the data owner.

Retention time

The data is held for the time necessary to provide the service requested by the user or specified for the purpose specified in this document, and the User can always request that the data management suspend or remove the data.

Use of the collected data

User data is collected to allow Owner to provide his services, as well as for the following purposes: analysis, registration and authentication, managing contacts and sending messages, contacting user, remarketing and behavioral targeting, content performance testing and features (A / B testing) , view content from external platforms, payment management, heatmaps and session recording, interaction with data collection platforms and other third parties, interaction with external social networks and platforms, interaction with online survey platforms, location-based interactions, social features, SPAM protection, content interaction, content management live chat platforms, interaction with support and feedback platforms, managing support and contact requests, and user database management. The personal information used for each purpose is outlined in the specific sections of this document.

Detailed information on the processing of personal data

Personal data is collected for the following purposes and uses the following services:

Additional information about personal data

Cookie Use Statement

This application uses cookies. To learn more and for a detailed cookie information, please see our cookie statement.

Further information on Data collection and processing

Legal action

The user’s personal information may be used for legal purposes by the data controller, in court or in stages leading to possible legal action arising from improper use of this application or related services. The user declares to be aware that the data controller may be required to disclose personal data at the request of public authorities.

Additional information about the user’s personal information

In addition to the information contained in this privacy statement, this application may provide the user with additional information and contextual information about particular services or the collection and processing of personal information on request.

System logs and maintenance

For operation and maintenance, this application and any third party services may collect files that record interactions with this application (system logs), or use other personal data (such as IP address) for this purpose.

Information not included in this statement

More information on the collection or processing of personal data can be requested from the data controller at any time. Please see the contact information in this document.

User rights

Users have the right at any time to know whether their personal data is stored and may consult the Data Controller to learn about the content and origin, to verify accuracy or to request that it be supplemented, deleted, updated or corrected, or transformed into anonymous format or to block data held in violation of the law, and to oppose the processing for all legitimate reasons. Requests should be sent to the Data Controller via the contact information provided in this document. This application does not support tracking reservations via generic headers. To determine if any of the third-party services the application uses, support tracking reservation via generic headers, read the respective service’s privacy policy.

Changes to this Privacy Statement

The Data Controller reserves the right to make changes to this privacy statement at any time by notifying users of this site. It is strongly recommended that you check this page frequently, and check the date of the last change listed at the bottom. If a user does not approve any of the changes to the statement, the user must stop using this application and may request that the data controller remove the personal information. Unless otherwise stated, the applicable privacy policy applies to all Personal Data the data controller has about the user.

Information about this privacy statement

The data controller is responsible for this privacy policy, prepared from the modules of Iubenda.

Personal information

When you shop at X Factor Group AS we ask you to provide full name, address, e-mail and telephone number information. We do this in order to manage your customer relationship as well as have the opportunity to contact you if needed. This information will be kept as long as you have an active customer relationship with us. We are also required to keep certain categories of information in connection with accounting and tax treatment, this information is kept in accordance with current accounting rules, etc. For security reasons, we also store the IP address used to register the order. The information is available and can be changed and possibly deleted on your page (‘My Account’).

Payment by card

In order for our PCI certified payment service provider to make payment for your goods, you will be asked to provide credit card information. This information is stored exclusively with our supplier and is subject to this supplier’s privacy policy. We store payment information (but not credit card numbers) only to the extent and as long as is necessary to ensure effective handling of any problems with debit, cancellation of reservations and credit.

Saving card information

If you want to shop extra quickly in X Factor Group AS’s online store, you have the opportunity to store your card information with our PCI certified payment service provider. We never store any information that can be traced back to your card number. If you choose to save your card number, you can delete and add new card details at any time by accessing your page (‘My Account’).

Cookies

This site uses cookies. Cookies are a text string that is stored on your PC or mobile device when you visit our online store. This is necessary for you to register and make a purchase. If you do not want to allow the use of cookies, you can do so by changing the settings in your browser or on your device. It will be possible to look at products without using cookies, but not to make purchases. We store a permanent cookie that is used to recognize you when you return. This will be deleted when you log out of your account. We also collect and store log data on which categories and products our customers click or search to learn what our customers are concerned about, as well as improve product selection and offerings. This information is also used to enable you to show you more relevant products on the website. The information is also used to produce traffic statistics for e.g. capacity planning. Third-party providers, including Google (Doubleclick), Facebook, and Adform, also use cookies and anonymous identifiers on this page to serve ads based on your visits to this and other sites. This site utilizes re-marketing, demographics and location targeting, and other types of interest-based marketing through Adform, Facebook, Google AdWords and Google Analytics. If you do not want this, you can click on «Why do I see this?» And «Hide everything from this advertiser» in connection with our ads on Facebook. You can opt out of cookies from Google and Doubleclick by going to Google Ads Preferences. If you do not want to send data to Google Analytics, you can prevent this by following this link: https://tools.google.com/dlpage/gaoptout/. You can opt out of Adform cookies at http://site.adform.com/privacy-policy/en/. This site respects the «Do Not Track» header. You can enable «Do Not Track» in most browsers. You can also read more about cookie advertising and opt out entirely for one or more third-party vendors on the Network Advertising Initiative opt-out page.

Personalization

In order to make the best possible purchase and user experience in our online store, we personalize parts of the online store and communication to you. Examples may be personal offers, product suggestions or articles we think you will like based on past purchases, shopping patterns or reactions to other relevant marketing. We use third parties to deliver parts of the personalized shopping experience. You can customize your personalization settings and disable the dissemination of personal information to third parties on your pages.

Personal data for third parties

X Factor Group AS will never sell your personal information to third parties, nor will we exchange or disseminate such information with third parties unless this is necessary to provide specific and absolutely necessary services for us, such as the fulfillment of obligations we assume to our customers when making purchases. In such cases, strict agreements are entered into to safeguard information security. In addition, we will always decide how the information will be processed. In some cases, we pass on personal information to third parties in order to provide you with personalized and relevant content on other websites. You can customize your personalization settings and disable the dissemination of personal information to third parties on your pages. Personal information and order information may also be provided to police or other public authorities if necessary to comply with legal or regulatory obligations or requests.

Communication

We offer all our customers and users to receive messages with suggestions, tips, offers and surprises through email newsletters and text. You can easily opt in by checking this on the registration page. You can unsubscribe (or re-sign) at any time by visiting your page and changing your settings. From time to time we will communicate about functionality, changes or news in the service and product or other information that is believed to be relevant to the individual user of our service. Pursuant to section 15, third paragraph, of the Norwegian Marketing Act, we count an active user account with us as consent to this. The communication can take place at the given telephone number, e-mail address, address or as notification through the app. Making reservations against all types of inquiries (other than the statutory and necessary to perform the services we provide) can be done easily and free of charge by contacting us.

Other questions

X Factor Group AS at the CEO is responsible for the processing of personal data as described above. Should you have any further questions regarding our privacy statement, we would love to hear from you. Feel free to email us at post@sport-x.no or send a letter to X Factor Group AS, Kongeveien 49, 1412 Sofiemyr, Norway.